This is how I see it.
When member's real lives are going all to crap, they use TPH as a port from the storm of turmoil by alleviating the sense of 'reality' in the member's mind. I should know, I've done it plenty of times, even if I don't say anything about it. They tell TPH of their problems in hopes of getting some kind words of encouragement from the other residents.
But what kind of port in a storm would TPH be if TPH itself is swept up in a massive storm of e-drama? Not a good one. I SUGGEST ToE FOR YOUT EMOLISTIC PROBLEM COMPLAINING! *FINAL CREATION'd*